WARRANTY & RETURNS

WARRANTY
Koville provides a one-year limited warranty for its cabinets from the date of purchase to be free from defects in material and workmanship under normal use, when used and serviced according to our written instructions. This warranty is non-transferable and does not cover damage caused by abuse, misuse, negligence, tear, modifications after original installation, normal wear and tear, or de-lamination. This
express warranty is in lieu of and excludes all other warranties, whether expressed, implied, or statutory, including implied warranties of merchantability or fitness for a particular purpose. The limited warranty does not cover transportation, tear-out, or any other form of damages incidental to the application beyond the cost of the product or its replacement.

Terms & Conditions

PICK-UP & INSPECTION POLICY

Physical items, product lines, and quantities must be checked at the time of pickup. All items and quantities are confirmed after the customer signs on the E-Shipping machine.
The buyer is responsible for inspecting all goods upon opening each box before assembly.
We are not responsible for defect claims or any other claims after assembly or installation.

RETURN & EXCHANGE POLICY

All returns / exchanges need to be authorized by the warehouse manager / supervisor only, be in unopened packaging, and be made within 60 days from the original date of invoice.
Any return / exchange requires the original sale document stamped with "RELEASE" and a Return Form completed and signed by the Designer / Sales Representative.
A 25% restocking fee will be applied to returned items once authorization has been approved.
Refunds will be issued to the original payment method (No Cash).
NO RETURNS on any opened boxes or assembled / disassembled packages.
NO RETURNS on any accessories if the tamper-evident seal has been broken.
NO RETURNS on any loose accessories, WSK/BSK/TSK.
NO RETURNS / EXCHANGES due to incorrect measurements provided by the customer.
NO RETURNS / EXCHANGES for special orders, Cut-to-Size items, or close-out items.

TERMS AND CONDITIONS

Customer Responsibility: Buyer is responsible for the correctness of the plans and specifications provided.
Deposits: Deposit is non-refundable.
Force Majeure: Anaheim Kitchen & Bath, Inc. is not liable for any delay or failure to deliver or perform due to acts of God, flood, fire, earthquake, explosion, governmental actions, war, terrorist threats or acts, riot, epidemic, lockouts, strikes, or other labor disputes which interfere with AKB’s normal business operations. At any time following a Force Majeure event, performance of the delivery shall either be extended for the period of such delay or cancelled by Anaheim Kitchen & Bath, Inc.
Payment & Collections: All past-due invoices will be subject to a late charge fee of 1.5% per month. There will be a $50.00 fee for each NSF check. Buyers agree to pay any collection costs, including reasonable attorneys' fees.
Shipping & Damages: Anaheim Kitchen & Bath, Inc. is not responsible for items lost or damaged in shipping. As such, we recommend using a carrier that provides insurance, tracking, and delivery confirmation.

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Quality Assurance

Koville strives to provide cabinet products that go beyond customer satisfaction. Our cabinets are also warranted to the original purchaser to be free from defects in materials and workmanship under normal residential usage for a period of 1-Year of the original date of purchase.