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Please bring the following documents when visiting:
- Your Contractor’s Contact Information
- Project Checklist
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Step 1
WORK WITH A CONTRACTOR
Koville is a wholesale business. If you are a homeowner, you will need to work with a contractor, fabricator, and/or a designer who has an open account with us. If needed, your contractor can set up an account with ease.
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Step 2
CONTRACTOR TO PROVIDE CHECKLIST
Ask your contractor for a completed Project Checklist before your visit. It covers your measurements, layout and style preferences so our designers can prepare for your project.
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Step 3
WHAT TO EXPECT WHEN YOU VISIT
Bring your contractor’s contact information and the Project Checklist to the showroom. Our team will walk you through door styles, finishes and hardware, and answer any questions about your project.
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Step 4
QUOTATION/PAYMENT PROCESS
Pricing and payments are handled only through registered account holders. Your contractor will receive the quotation from Koville and arrange payment, pick-up or delivery on your behalf.
PROFESSIONALS
Koville caters to many kinds of businesses in the trade such as:
- Contractor
- Designers
- Fabricators
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Step 1
OPEN AN ACCOUNT WITH KOVILLE
Discover the many advantages of being a Koville account holder.
1. Professional Design Services for your clients
2. Purchase Directly and Save
3. Wholesale Pricing and No Retail Markups
4. Personalized Service with Direct Access to Sales Representatives
5. One Stop Shop for All Your Cabinet, Stone, Fixtures and Accessories
6. Download the Koville New Account Form -
Step 2
PREPARE YOUR CUSTOMERS
Fill out the Project Checklist prior to your visit. This list contains questions that our designers/sales team will need answered in order to best assist your customers.
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Step 3
QUOTATION AND PAYMENT PROCESS
Koville only provides pricing and payments from registered account holders. Your clients can only refer to you for this information.
Procedures:
1. Receive a design and quote from a Koville designer.
2. Make payment through your Sales Representative, over the phone, by fax, or in person at Customer Service.
3. When the Release Form has been obtained from Customer Service, proceed with your vehicle to the Shipping Office for pick-up. -
Step 4
PICKUP OR DELIVERY
Once the contractor has paid for the material, a paid release form is then provided by Koville. The following procedures then follow.
Pick Up:
1. Drive your vehicle to the southwest gate and present your Release Form obtained from Customer Service.
2. Park your vehicle in the Koville designated loading dock and proceed to the shipping office.
3. Check in at the shipping office to exchange paperwork then wait by your vehicle for assistance.
4. Verify all loaded material and exit out the gate by presenting the original Release Form.Delivery:
Speak with your Sales Representative for details on any needed deliveries on large orders or projects.
